TERMS & CONDITIONS

By accessing or using spiderhoodieus.com, placing an order, or communicating with us, you confirm that you are at least 18 years old and agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use our website or services.

These terms apply to all visitors, customers, and users of our site. We reserve the right to update these terms at any time; continued use of the site constitutes acceptance of any changes.

All products listed on spiderhoodieus.com are authentic SP5DER items. We make every effort to display product colors and descriptions accurately; however, actual colors may vary slightly depending on your display settings.

• Prices are listed in US Dollars (USD) and are subject to change without notice
• We reserve the right to limit quantities, refuse orders, or cancel purchases at our discretion
• Product availability is not guaranteed; out-of-stock orders will be refunded promptly
• Promotional pricing is valid only during the stated promotion period

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order. A binding contract is formed only when we send you an order confirmation email and your payment is successfully processed.

• Payment is required in full at the time of purchase
• We accept major credit/debit cards and other methods shown at checkout
• All transactions are processed securely via PCI-compliant payment processors
• We do not store your full card details on our servers
• Fraudulent or unauthorized transactions will be reported to the relevant authorities

We ship to US addresses only. Orders are processed within 1–2 business days and delivered within 3–7 business days after dispatch. Free standard shipping applies to all orders.

Full details, including tracking, carrier information, and handling of delivery issues, are in our Shipping Policy. By placing an order, you agree to the terms set out there.

Risk of loss and title for items transfer to you upon delivery to the carrier. We are not liable for delays caused by the carrier, weather events, or circumstances beyond our control.

We offer a 30-day return window on eligible items. Items must be unworn, unwashed, and in their original condition with tags attached. Full conditions, the return request process, refund timelines, and non-returnable items are detailed in our Returns & Refund Policy.

By placing an order you acknowledge and accept the return and refund terms stated in that policy. Refunds are issued to the original payment method within 5–7 business days of us receiving and inspecting the returned item.

You agree to use spiderhoodieus.com only for lawful purposes. You must not:

• Use the site in any way that violates applicable local, national, or international laws
• Attempt to gain unauthorized access to any part of the site or its servers
• Transmit any unsolicited or unauthorized advertising or promotional material
• Scrape, copy, or reproduce site content without our written permission
• Use automated tools to access or interact with the site in a manner that places undue burden on our infrastructure
• Impersonate any person or entity or misrepresent your affiliation with any person or entity

All content on spiderhoodieus.com — including text, images, logos, graphics, and design — is the property of Spider Hoodies US / BIG LUX TOY LLC or its content suppliers, and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any site content without our prior written consent. Personal, non-commercial use is permitted provided you do not remove any copyright or proprietary notices.

SP5DER® is a registered trademark of its respective owner. Our use of SP5DER branding is for product identification purposes only and does not imply any affiliation beyond our resale relationship.

To the fullest extent permitted by law, Spider Hoodies US and BIG LUX TOY LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of, or inability to use, our website or products.

Our total liability to you for any claim arising from or related to your use of our site or products shall not exceed the amount you paid for the relevant order. We do not exclude liability for death or personal injury caused by negligence, or for fraud.

The site and its content are provided "as is" without warranties of any kind, express or implied, including fitness for a particular purpose or non-infringement.

These Terms & Conditions are governed by and construed in accordance with the laws of the State of Mississippi, United States, without regard to its conflict of law provisions.

Any dispute arising from these terms or your use of our site shall be subject to the exclusive jurisdiction of the courts located in Jackson County, Mississippi. You consent to personal jurisdiction in such courts.

Before initiating any legal proceedings, we encourage you to contact us at [email protected] so we can attempt to resolve the matter amicably.

Questions about these terms? Contact us:

• Company: BIG LUX TOY LLC
• Address: 1632 Emerald Lakes Dr, Ocean Springs MS 39564
• Phone: +1 (603) 708-9017
• Email: [email protected]

We respond to all inquiries within 12 hours on business days.